Card Replacement

Credit Card Fraud Recovery in India: A Step-by-Step Workflow Using the RBI's 2024 Framework

Hotlist, dispute, escalate. The RBI-aligned step-by-step workflow for unauthorised Indian credit-card transactions, including the 2024 framework's 90-day rule and shift in burden of proof.

Lost or Stolen Card? Replacement vs Closure — The Right Steps

Hotlist, replace, or close: how to respond in the first 10 minutes after a card goes missing.

The RBI's 2021 Card Rules: What Protects You and What Doesn't

Tokenisation, zero-liability, and SMS alerts — what the Reserve Bank of India actually requires banks to do.